Security You Can Bank On.
Your trust is our most important asset. We've engineered Monarch Gray Haven from the ground up with multi-layered security to protect your money, your data, and your peace of mind.
Our Security Pledge
Our commitment to your security is built on a multi-layered approach, giving you both powerful protection and direct control.
Multi-Factor Authentication
We secure your account with robust multi-factor authentication (MFA) and support for biometric login on compatible devices to ensure only you have access.
Bank-Grade Encryption
Your personal and financial information is protected with AES-256 end-to-end encryption, the same standard used by military and government agencies.
Proactive Fraud Monitoring
Our intelligent systems work 24/7 to analyze transactions and detect suspicious activity. We'll alert you in real-time if we notice anything unusual.
FDIC Insurance
Your eligible deposits are FDIC insured up to the standard maximum of $250,000 through our partner bank, meaning your money is federally protected.
Instant Card Controls
Lost or misplaced your card? Instantly freeze and unfreeze it from the app. You have full control, 24/7, right from your phone for immediate security.
A Strict Privacy Commitment
We believe your financial data is yours alone. We will never sell your personal information to third parties. You control your data, period.
You're in Control
Security isn't just about what we do—it's also about giving you the tools to manage your own safety. Your Monarch Gray Haven app is a powerful security hub.
-
Instantly Freeze Your Card
Misplaced your card? Freeze and unfreeze it with a single tap in the app, preventing any unauthorized use.
-
Use Virtual Cards Online
Create disposable virtual cards for online shopping to protect your physical card number from breaches.
-
Customize Real-Time Alerts
Get instant notifications for all transactions, so you're always the first to know what's happening in your account.
Have a Security Concern?
If you've noticed suspicious activity on your account or have any security-related questions, please contact our support team immediately. We are here to help 24/7.
Report a Concern